Contact & Business Information
Avgprnie™
Legal Company
Shenzhen Lanchuan Technology Co., Ltd.
Owner
Owner: Sun Hao
Business Address
Room E413, Angel Building, No. 52 Bagua 4th Road,
Hualin Community, Yuanling Subdistrict,
Futian District, Shenzhen, China

Questions, Clearly Answered.

Explore common questions about Avgprnie™ eyewear, product details, ordering, shipping, returns, payments and customer support.
01 / EYEWEAR
Product Details
Frames, lenses, colors and fit.
02 / ORDERS
Ordering
Changes, payment and checkout.
03 / DELIVERY
Shipping
Processing, transit and tracking.
04 / AFTER DELIVERY
Returns & Refunds
Return requests and refund timing.
Frequently Asked Questions

Everything You Need to Know.

Product specifications can vary between Avgprnie™ styles. For product-specific details, always review the individual product page before ordering.

What does Avgprnie™ offer?

Avgprnie™ is focused on contemporary eyewear designed around personal style and everyday wear.

Our collection includes men’s and women’s sunglasses alongside fashion frames, ranging from structured rectangles and aviators to cat-eye, oval, butterfly, geometric and retro-inspired silhouettes.

Individual product pages provide relevant colors, frame details, dimensions and features for each style.

Are Avgprnie™ sunglasses polarized?

Selected Avgprnie™ sunglasses are designed with polarized lenses. When polarization is included, it will be identified in the individual product description.

Specifications vary between styles, so please refer to the applicable product page rather than assuming every item has the same lens features.

Do your sunglasses provide UV protection?

Styles described as UV400 are designed to provide the level of UV protection stated on their individual product pages.

Lens specifications differ by product, so please check the details of the specific Avgprnie™ style you are considering.

Are fashion frames the same as sunglasses?

No. Our fashion-frame collection is separate from our sunglass collection.

Styles such as the Archive 90 Retro Rectangle, Heritage Keyhole Round, Atelier Cat-Eye and WildMuse Leopard Square are designed primarily around frame shape and fashion styling.

Review the individual product listing to understand exactly what is included with your selected frame.

How do I choose the right frame?

Frame dimensions are provided on applicable product pages to help you compare a style with eyewear you already own.

  • Frame width
  • Lens or opening width
  • Bridge width
  • Frame height
  • Temple length

Slim oval and cat-eye shapes create a different visual balance from oversized, square, aviator or browline designs.

Will the color look exactly like the photos?

We make reasonable efforts to represent each Avgprnie™ color accurately.

Small differences can occur because of photography, lighting conditions, screen brightness and display settings. Patterned finishes may also show natural visual variation.

Can I change the color or style after ordering?

If you notice a mistake after checkout, email service@avgprnie.com as soon as possible with your order number and requested change.

We will review the current fulfillment status. Changes cannot be guaranteed once preparation or shipment has begun.

How long does order processing take?

Orders normally require 2–5 business days for verification, preparation and packing.

Processing can take up to 6 business days during holidays, promotions or unusually busy periods.

Shipping time begins after processing is complete.

How long does delivery take?

Standard Shipping

  • United States: 7–13 business days
  • Canada / United Kingdom / Australia: 9–15 business days
  • Other International Destinations: 13–20 business days

Express Shipping

  • United States: 4–10 business days
  • Canada / United Kingdom / Australia: 6–12 business days
  • Other International Destinations: 10–17 business days

These are estimated transit periods rather than guaranteed arrival dates. Customs, holidays, carrier conditions, weather and other circumstances may affect delivery.

How much is shipping?

Standard Shipping — $3.99
Express Shipping — $5.99

Eligible orders with a merchandise subtotal of $29.99 USD or more receive free Standard Shipping.

Available methods will be displayed during checkout.

How can I track my order?

When tracking is available, tracking information will be sent to the email address associated with your purchase after shipment.

A carrier may require approximately 1–3 business days to display its first tracking update.

If tracking appears unusually delayed, contact us with your order number.

Can I return Avgprnie™ eyewear?

Eligible products may be requested for return within 30 days after delivery.

Returned eyewear should generally remain in its original, resalable condition, without damage or excessive signs of wear, and should include its original packaging and applicable accessories.

Contact us before sending a return. Merchandise should not be independently mailed to our registered business address unless our customer support team specifically instructs you to do so.

Who pays for return shipping?

For preference-based returns, such as a change of mind or an unwanted color or style, the customer is responsible for applicable return shipping costs unless otherwise stated when the return is authorized.

If an item arrives damaged, defective, incorrect, or materially different from the product ordered, contact us before returning it.

Where the issue is attributable to us, we will provide the appropriate return, replacement or refund solution without additional return-shipping cost to the customer.

What if my order arrives damaged or incorrect?

Contact service@avgprnie.com as soon as reasonably possible.

Please include your order number and photographs clearly showing the issue where appropriate. We will review the information and provide the applicable resolution.

When will I receive my refund?

After an authorized return has been received and inspected, approved refunds are submitted to the original payment method.

Please allow up to 10 business days after refund approval for processing.

If more than 15 business days have passed after we confirmed approval, please contact us.

What payment methods can I use?

Available credit or debit cards and other supported payment methods are displayed during checkout.

Where PayPal is available, customers may select it and complete the transaction through PayPal.

Purchases from Avgprnie™ are processed in United States Dollars (USD) as stated in our payment information.

Will international orders have customs charges?

International orders may be subject to import duties, taxes or customs charges imposed by the destination country.

Unless specifically collected during checkout, these charges may be the customer's responsibility.

How should I care for my eyewear?

Handle your Avgprnie™ frames with both hands when possible and keep them in a protective case when they are not being worn.

Use an appropriate microfiber cloth for routine cleaning. Avoid excessive heat, harsh chemicals, prolonged moisture or unnecessary pressure.

Still Have a Question?

We’re Here to Help.

For assistance with an order, product details, shipping, returns or other store-related matters, contact Avgprnie™ customer support.

When contacting us about an existing purchase, please include your order number, the email address used at checkout and the relevant product name where applicable.
Avgprnie™
Avgprnie™ is owned and operated by Shenzhen Lanchuan Technology Co., Ltd.

Owner: Sun Hao
Customer Support: service@avgprnie.com · +86 18466255042
Room E413, Angel Building, No. 52 Bagua 4th Road, Hualin Community, Yuanling Subdistrict, Futian District, Shenzhen, China