Seller & Customer Contact Information
Purchases made through Avgprnie™ are offered by Shenzhen Lanchuan Technology Co., Ltd., which owns and operates Avgprnie™.
These Terms and Conditions govern orders and purchases made through the Avgprnie™ online store.
They should be read together with the product information shown at the time of purchase and our Shipping Policy, Returns & Refunds Policy, Payment information, and Privacy Policy.
01 / Before You Place an Order
Please review the product description, selected style, color, quantity, price, shipping information, and delivery details before submitting an order.
Product features can differ between Avgprnie™ styles. A feature stated for one product, such as polarization or UV400 protection, should not be assumed to apply to another product unless it is identified on that product's listing.
You are responsible for providing reasonably accurate billing, contact, and delivery information when placing an order.
If you discover an error after checkout, contact us as soon as possible.
02 / Order Submission & Acceptance
Submitting an order means that you are requesting to purchase the selected products under the terms presented during checkout.
An automated order confirmation acknowledges that we have received your order. It does not prevent us from addressing genuine issues such as payment failure, an unavailable item, suspected fraud, an obvious pricing error, or an inability to fulfill the order.
If we cannot accept or fulfill an order after payment has been collected, we will provide an appropriate cancellation and refund for the affected amount.
We may contact you if additional information is reasonably required to process an order.
03 / Prices & Currency
Purchases from Avgprnie™ are processed in United States Dollars (USD) unless another currency is expressly displayed and supported at checkout.
The product price applicable to an order is the price displayed during checkout when the order is submitted, subject to correction of an obvious and genuine pricing error as permitted by applicable law.
Promotional prices, discount codes, and offers may be subject to stated conditions and availability.
Shipping costs and applicable taxes or charges will be displayed or handled according to the checkout process and applicable policies.
04 / Payment
Available payment methods are displayed during checkout.
Depending on availability, these may include supported credit or debit cards and other payment options presented by the store. Where PayPal is available, customers may choose it and complete payment through the applicable PayPal process.
An order may require successful payment authorization before fulfillment begins.
We do not guarantee that every payment method will be available for every order, customer, device, or destination.
If payment is declined or cannot be authorized, the order may not proceed until an accepted payment method is successfully completed.
05 / Order Verification & Processing
Orders normally require 2–5 business days for verification, preparation, and packing after payment is confirmed.
During holidays, promotional periods, or unusually high order volumes, processing may take up to 6 business days.
Delivery estimates begin after processing is completed and the order is dispatched.
If an order requires additional verification or information, processing may be affected while we reasonably attempt to resolve the issue.
06 / Order Changes & Cancellation Requests
If you need to request a change to a product, color, shipping information, or other order detail, contact service@avgprnie.com as soon as possible.
For cancellation or modification requests, we recommend contacting us preferably within 12 hours after ordering.
This is a request window rather than a guarantee that an order can still be changed or cancelled. Once preparation, fulfillment, or carrier transfer has progressed, a requested change may no longer be possible.
If an order has already shipped, an eligible return may instead be requested in accordance with our Returns & Refunds Policy.
Nothing in this section limits cancellation or withdrawal rights that may apply under mandatory consumer law.
07 / Shipping Options & Charges
Our current general shipping options are:
Standard Shipping — $3.99
Express Shipping — $5.99
Eligible orders with a merchandise subtotal of $29.99 USD or more receive free Standard Shipping.
Available shipping methods may depend on the delivery destination and will be presented where applicable during checkout.
The Shipping Policy published on our website contains additional shipping information.
08 / Estimated Delivery
Current estimated delivery periods after dispatch are:
United States
Standard Shipping: 7–13 business days
Express Shipping: 4–10 business days
Canada / United Kingdom / Australia
Standard Shipping: 9–15 business days
Express Shipping: 6–12 business days
Other International Destinations
Standard Shipping: 13–20 business days
Express Shipping: 10–17 business days
Delivery periods are estimates rather than guaranteed arrival dates.
Customs processing, holidays, weather, carrier disruptions, destination conditions, incorrect delivery information, and other circumstances may affect delivery.
09 / Fulfillment & Tracking
Orders may be fulfilled from the applicable fulfillment location according to inventory availability, the product ordered, and the delivery destination.
Our registered business address should not be assumed to be the shipping or return warehouse for an individual order.
When tracking is available, shipping or tracking information will be sent to the email address associated with the order.
A carrier may require approximately 1–3 business days after shipment to display its first tracking update.
10 / Delayed, Missing or Delivery-Issue Orders
If tracking has not updated for an unusually extended period, a package appears to be lost, or you experience another significant delivery issue, contact service@avgprnie.com and provide your order number.
We will review the available order and tracking information and determine the appropriate next step based on the circumstances.
A carrier status alone does not automatically prevent a customer from contacting us about a genuine delivery problem.
Customers should also ensure that the delivery information submitted at checkout is complete and accurate.
11 / International Orders, Duties & Taxes
International orders may be subject to customs procedures, import duties, taxes, or other charges imposed by the destination jurisdiction.
Unless these amounts are specifically collected during checkout, applicable destination charges may be the customer's responsibility.
Customs requirements vary by country and may affect delivery times.
Nothing in this section changes taxes or charges that we are legally required to collect or remit.
12 / 30-Day Return Window
Eligible products may be requested for return within 30 days after delivery.
To qualify for a standard return, eyewear should generally remain in its original, resalable condition, without damage or excessive signs of wear, and should include its original packaging and applicable accessories.
Some items may be subject to lawful exclusions or specific return conditions where clearly disclosed.
Customers should contact us before sending merchandise back.
13 / How to Request a Return
To request a return, contact:
Please provide:
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Your order number;
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The product you wish to return;
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The reason for the return; and
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Photographs or other relevant information where there is a visible product or delivery issue.
Do not independently send returns to our registered business address.
The appropriate return destination may depend on the order and fulfillment location. After a return request is approved, our customer support team will provide the applicable return instructions and return destination.
14 / Return Shipping Costs
For a preference-based return, including a change of mind or an unwanted color or style, the customer is responsible for applicable return shipping costs unless otherwise stated when the return is authorized.
If an item arrives damaged, defective, incorrect, or materially different from the product ordered, contact us before returning it.
After reviewing the issue, we will provide an appropriate replacement, refund, or return solution at no additional return-shipping cost to the customer where the issue is attributable to us.
This section does not limit rights available under applicable consumer law.
15 / Damaged, Defective or Incorrect Items
Please inspect your order after delivery.
If an item arrives damaged, appears defective, or is different from the item ordered, contact service@avgprnie.com as soon as reasonably possible.
Include your order number and clear photographs showing the issue where appropriate.
We will review the information and provide the applicable resolution based on the circumstances, which may include a replacement, refund, return arrangement, or another appropriate solution.
16 / Refunds
After an authorized return has been received and inspected, we will notify you regarding the refund decision.
Approved refunds are submitted to the original payment method.
Please allow up to 10 business days after refund approval for processing. Your bank or payment provider may require additional time before the refunded amount appears in your account.
If more than 15 business days have passed after we confirmed that a refund was approved, contact service@avgprnie.com.
17 / Exchanges
If you would like a different eligible style or color, contact customer support before returning the original product.
Depending on the circumstances and fulfillment process, an exchange may be handled through a return followed by a separate replacement or new order.
Availability of a particular style or color cannot be guaranteed until the applicable transaction is confirmed.
18 / Product Availability
Product availability may change.
If an ordered item becomes unavailable before fulfillment and we cannot provide the purchased item, we may contact you regarding an appropriate alternative where relevant or cancel the affected item and refund the applicable amount.
We will not substitute a materially different product without appropriate customer agreement.
19 / Consumer Rights
These Terms and Conditions are intended to explain the commercial terms applicable to purchases from Avgprnie™.
They are not intended to exclude, restrict, or waive mandatory consumer rights that apply to a purchase.
Where applicable consumer law gives you rights that are more favorable than a provision of these Terms, the mandatory legal protection will apply.
For qualifying consumers in jurisdictions that provide statutory cancellation or withdrawal rights for distance purchases, those rights remain available according to applicable law and any lawful exceptions.
20 / Relationship With Other Avgprnie™ Policies
These Terms and Conditions focus on the purchase and transaction relationship between the customer and Avgprnie™.
Additional details are provided in our:
Shipping Policy — processing, shipping methods, delivery estimates, tracking and delivery issues.
Returns & Refunds Policy — return eligibility, return requests, return shipping, damaged or incorrect items, and refunds.
Payment Information — available checkout and payment information.
Privacy Policy — how personal information is handled.
Terms of Use — rules governing website access, accounts, intellectual property, prohibited conduct, third-party services, and website availability.
If a dedicated transaction policy provides more specific information about a particular issue, that policy should be read together with these Terms, subject to applicable law.
21 / Transaction Questions
For questions about an Avgprnie™ purchase, payment, delivery, return, or refund, contact:
Avgprnie™
Owner: Sun Hao
Owned and operated by: Shenzhen Lanchuan Technology Co., Ltd.
Customer Support Email: service@avgprnie.com
Customer Support Phone: +86 18466255042
Business Address:
Room E413, Angel Building, No. 52 Bagua 4th Road
Hualin Community, Yuanling Subdistrict
Futian District, Shenzhen, China
When contacting us about an existing purchase, please include your order number and the email address used at checkout.